Help
Support
Email . Include your browser, the Scaffold version (shown on the Blueprint and Compare panels) and, if you can, the page you were on. We usually reply within one business day.
Shortcuts
Alt+Shift+B | Start or stop Scaffold on the current tab |
|---|---|
Alt+Shift+C | Compare the current page with a reference pack |
B · C | Open the Blueprint · open Compare (while Scaffold is running) |
Space · R | Pause or resume the build · replay it |
1 2 3 | Build speed |
H · M | Hide the dock for clean recordings · sound on or off |
S O D · F | Compare: Slider, Overlay, Difference · fix list |
Common fixes
- Nothing happens on a page. Browsers don't let extensions run on their own pages (settings, new tab, the extension stores). Try a regular website.
- After an update, results look like the old version. Reload the extension, then hard-refresh the tab (
Ctrl+F5). The Blueprint and Compare panels show the version that's running. - Power Apps or another app shows a black screen, then stops. The page is inside a frame on another domain. Scaffold opens a small window asking for access to that domain; allow it and start again.
- Compare looks slightly off. Click Match size so the window matches the capture. On a small screen it zooms the tab out to fit and resets when you close Compare.
- Text looks a little off in Overlay, but the fix list is clean. The rebuild uses a different font (for example a platform's required font stack). The fix list lists it under “Kept on purpose”.
- The AI returned HTML instead of a component. Capture a new pack with the latest version: its prompt states the deliverable first and last.
Pro
- Turn on Pro. In Scaffold, open Blueprint and click Unlock Pro. Enter the email you paid with, then the 6-digit code we email you.
- No code? Check spam, and use the email on your receipt. Codes expire after 10 minutes; you can send a new one after 30 seconds.
- More than one browser. Pro works in up to 3 browsers. Turning it on in a 4th turns it off in the one you used least recently.
- Offline. Pro keeps working offline for at least a week, then checks in when you're back online.
Billing
Manage or cancel Pro from Scaffold: click Pro in Blueprint, then Manage billing. You can also use the receipt email sent by . Full refunds within 14 days of buying, or of a yearly renewal, no questions asked: just email us. Monthly renewals aren't refunded, but you can cancel any time. The terms have the details.